Our Team

Tony

Employee Development & Operations Manager

Tony joined Douglas Family Eyecare in 2021. Born and raised in Cleveland, Tony credits his hometown with teaching him determination and drive to get things done. He attended Ginn Academy, an all boys school in Cleveland, and Kent State University, and he is currently continuing his education through the University of Phoenix. Tony is guided by his faith and strives to serve Christ in all he does. One of his goals is to help make Douglas Family Eyecare a place where people genuinely want to work and where patients feel comfortable and excited to receive their eye care. Known for his calming presence and positive outlook, Tony does his best to find joy in every situation and bring a smile or a little laughter when it’s needed most. Basketball is more than a hobby for Tony, it’s a way of life! He also enjoys running, playing video games, and occasionally going to Virginia Beach. Family is the most important part of his life: he grew up with 5 sisters and one brother, has been married for nine years, and is a proud father to two daughters. Tony’s favorite scripture is Psalm 51:10: “Create in me a clean heart, O God, and renew a right spirit within me.

Rebecca

Apprentice Optician

Becka joined Douglas Family Eyecare in 2025, bringing eight years of customer service experience and three years in eye care to her role as an Apprentice Optician. She is currently studying to become a licensed optician and enjoys helping patients find new frames, adjusting their glasses, and making sure they feel confident in their eyewear. Her favorite moments are seeing patients’ excitement when they pick out new glasses. Becka wants everyone she helps to feel comfortable, heard, and happy with their experience. A lifelong Northeast Ohio resident, Becka enjoys playing video games, cooking, baking, and spending time with her two cats, Whis and Vados. She also played the flute for six years, five of them as first chair! Spunky by nature, Becka loves summer, Tennessee's mountain views and thunderstorms, and a good plate of chicken and gravy over mashed potatoes.

Jessica

Licensed Optician
and Optometric Technician

Meet Jessica. Jessica comes here with a vast amount of knowledge optically as she has been an apprentice optician and optometric technician for over eight years. She is presently working towards her goal to get her ABO and NCLE certifications and become a dual licensed optician. When you meet Jessica, you will be greeted with kindness on either side of the office by experiencing her talented techniques in finding the perfect pair of glasses in optical or with an enjoyable experience in patient care with the doctor. One of her greatest attributes is going above and beyond for each patient she encounters. Jessica has a Bachelor of Fine Arts in graphic design and website design from Youngstown State University. She will be expecting a new member of the family, a little boy, in the summer of 2025. Her hobbies include baking, all genres of art and traveling with her husband.  

Carissa

Administrative Assistant

Carissa joined Douglas Family Eyecare in 2022 and brings 10 years of customer service experience to her role as Administrative Assistant. Working closely with the practice’s administration, she helps coordinate projects, organize important details, and provide behind-the-scenes support that keeps the office moving forward. Naturally curious and creative, Carissa enjoys learning how each part of the practice works and finding new ways to make everyday processes more organized and efficient. Carissa graduated from Kent State University with a Bachelor of Arts in Criminal Justice and a Minor in Psychology. Outside of work, she enjoys strength training, walking her dog, and spending time with her husband and two children. Her family also includes Juno, their Cane Corso mix. A fan of fall and winter, Carissa loves the cozy seasons, and Greece is at the top of her travel wish list.

Charisse

Receptionist Team Lead

Charisse joined Douglas Family Eyecare in 2023 and brings more than 24 years of customer service experience to her role as Lead Receptionist. She oversees the reception area, assists with patient check in and check out, and manages billing responsibilities. Charisse enjoys helping patients understand their care and hopes each person leaves feeling reassured, informed, and better than when they arrived. A Northeast Ohio native, Charisse earned an associates degree in Information Technology and Computer Networking Systems from Pittsburgh Technical Institute. Dependable and consistent, she helps create a welcoming experience for patients while keeping the front office running smoothly. Outside of work, Charisse enjoys spending time with her husband and two daughters, attending church, exploring nature, and traveling to both beaches and mountains. Her family also includes Sky, a pitbull adopted from the Trumbull County Pound. Her perfect evening includes fall weather by the fire. Add a good steak and either the Princess Bride or the original Jurassic Park, and she’s perfectly content!

Lauren

Optometric Technician

Lauren joined Douglas Family Eyecare in 2025 and brings nearly 10 years of optical experience to the team. She holds two technician certifications and previously served as the head of an optometric technician department. Lauren especially enjoys reviewing OPTOS retinal images and slit-lamp findings, appreciating how every eye is unique. As an optometric technician, Lauren’s priority is making sure each patient feels comfortable, cared for, and leaves with a smile. Her knowledge, experience, and compassionate approach help patients feel at ease throughout the testing process. A Boardman native, Lauren enjoys completing jigsaw puzzles, framing them, and giving them as gifts. She also loves pasta, classic black-and-white films featuring stars such as Katherine Hepburn, Cary Grant, William Powell, and Myrna Loy, and spending time with her 12 year old German Shepherd, Rebel.

Beth

Certified Ophthalmic Assistant

Meet Beth. Beth has worked in ophthalmology for over twenty-three years in both Ohio and Arizona. She obtained her Associates Degree in Medical Assisting in 2002 and her board certification as a Certified Ophthalmic Assistant in 2007. Her vast knowledge in patient eyecare is exceptional along with her skill set in treating patients on a daily basis. When you meet Beth, you will be greeted with a warming aura and a kind voice, making the patient experience pleasant. She resides with her husband Eric and her two rescue dogs, Honey and Phoenix. Beth loves spending time with her family and being out in nature either hiking, kayaking or gardening.

Shirley

Certified Ophthalmic Assistant

Shirley joined Douglas Family Eyecare in 2026 bringing more than 11 years of eye care experience to her role as an Optometric Technician. She is a Certified Medical Assistant and Certified Ophthalmic Assistant with an associate degree from Fortis Business Institute. Shirley has a particular interest in retinal health and enjoys working with advanced imaging technology. Energetic and personable, Shirely enjoys connecting with people and helping patients better understand their diagnosis. Her goal is for everyone she assists to feel confident that both they and their eye health are genuinely cared for. Originally from Pennsylvania, Shirely has called Northeast Ohio home since 2015. Outside of work, she enjoys spending time with her husband, children, and their Havanese, Cody. She is active in her church and also enjoys running, gardening, yardwork, and playing the violin, a talent she has practiced since age five. Shirley’s lighthearted personality shines through in her love of Step Brothers, early fall, and Oreos with milk.

Alexis B.

Optometric Technician

Alexis joined Douglas Family Eyecare in 2025 and brings 14 years of customer service to her role as Optometric Technician. Her creativity, warmth, and a friendly personality make her a wonderful addition to the team. Raised in Northeast Ohio, she also spent five years living in Southern California. She earned her associates degree in Healthcare Administration in 2025 and hopes to continue her education. A true creative at heart, Alexis enjoys painting, drawing, crafting, graphic design, and DIY projects. She also loves cooking, traveling, and spending time with her two energetic sons, who keep her laughing and on her toes. Some of her favorite adventures have included cruises to the Bahamas and Disney, and she is always excited to plan her next trip.

Tara

Optometric Technician

Tara joined Douglas Family Eyecare in 2026, bringing four years of healthcare experience to her role as an Optometric Technician. Thorough and attentive, she enjoys making a positive difference in people's lives and wants every patient to feel heard, understood, and comfortable throughout their visit. A lifelong Northeast Ohio resident, Tara graduated from Warren G. Harding High School and completed the Interactive Multimedia program at TCTC in 2022. Outside of work, Tara enjoys reading, collecting books, and spending time with her fiance and family. She is also an animal lover with two dachshunds, Ollie and Oakley; a snake named Athena; and a tortoise named Zeus. Adding to her adventurous side, Tara also enjoys riding her motorcycle. She is a fan of fall, Grey’s Anatomy, and the occasional Red Bull.

Gabby

Patient Coordinator

Gabby joined Douglas Family Eyecare in 2026, bringing with her 10 years of customer service experience to her role as Patient Coordinator. As one of the first friendly faces patients see when they enter the office, she helps keep visits running smoothly while making everyone feel welcome and cared for. Her favorite part of the job is seeing children excitedly choose their glasses and watching patients light up when they realize how much better they can see. Her warm personality helps patients feel comfortable, while her love of “dad jokes” keeps her co-workers laughing. Outside of work, Gabby enjoys crocheting, baking, crafting, singing, and tending to her garden. She has served on a worship team for 10 years and shares her home with two cats named Pickle and Lemon. She also loves fall, Dr. Pepper, and visiting Michigan's upper Peninsula.

Liz

Licensed Optician

Liz joined Douglas Family Eyecare in 2025, bringing more than seven years of eye care experience to the team. A licensed optician since 2022, she combines her professional knowledge with a creative perspective and adventurous personality to help patients with their eyewear needs. Originally from Johnstown, Pennsylvania, Liz has lived in several communities throughout Pennsylvania and Northeast Ohio. Proud of her multicultural background, she is currently learning Japanese and enjoys exploring the language and culture. Her favorite travel destination so far has been Japan, and she hopes to see many more parts of the world. Outside of work, Liz enjoys cooking, painting, scrapbooking, playing video games, and spending time with her cat, Sherlock. She also has a talent that may surprise you, she can sing opera!

Alexis G.

Receptionist

Alexis joined Douglas Family Eye Care in 2025, bringing experience in eye care, health care, administrative work, and customer service to her role as Check-In Receptionist. She earned her degree in Medical Assisting from Trumbull Business College. As one of the first friendly faces patients see, Alexis helps with check-in, scheduling, insurance questions, patient communication, and other front-office responsibilities. She takes pride in keeping visits organized and running smoothly while helping patients feel welcomed, respected and heard. Her favorite part of the role is answering questions, solving problems, and making someone's experience a little easier. Alexis has spent most of her life in Northeast Ohio and also lived in Tennessee for about 10 years. Outside of work, she enjoys relaxing, reading, watching movies, and spending time with her family. Her favorite trips combine beautiful scenery, great food, and quality time with the people she loves.